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990228 (老人問題) 我家的印尼女傭和一些照顧老人心得
by 張輝鑫 2010-02-28 12:10:26, Reply(106), Views(28881)
我家的印尼女傭和一些照顧老人心得
 
印尼傭人來了一個多月了,
老媽媽也已經從養護院回來一個多月了.
印傭叫Wenndy,看她的資料,25歲,已婚,有一個小孩.
長得跟大家印象裡的印尼外傭一個模樣.
我想那些仲介公司早已經都設定了這個模樣,
才是最適合到台灣來當傭人的吧.

Wenddy來台灣快一年了,國語只懂得幾句.
有、沒有、知道、不知道、先生、早餐、外面買........
她們都應該有中文學習的本子吧?也沒看過她在學.
英語更是一句都不會.

剛來時,我問她,以前她服務的那個家庭,早餐都是吃什麼?
她說她不吃早餐,
以前她呆的那一家,早餐都是買外面的回來吃.
我跟媽媽不習慣吃漢堡,
於是,早餐我就自己做了,
有時候煮一些地瓜,或是紅豆湯、綠豆湯,
有時候煮稀飯,加上燕麥片,有時加上蛋
(從這裡的一個部落格學到的,忘了哪個部落格了
我自己還放些白菜、地瓜、芋頭或豆子煮爛.
竟然成了口味不錯又營養的燕麥菜稀飯
網友有什麼好早餐的料理,簡單又方便的,
也歡迎提供一下喔.

媽媽是最高興了,
能夠離開像是大雜院的養護所,
回到自己熟悉的家裡,每天看到自己兒子在身邊,
每天有我跟她聊聊天,按摩按摩,
又有專人照顧她,餵她吃飯.......
不過老人家的記憶是在衰退,
給她荔枝吃,問她吃了什麼,她會說是龍眼.....
她現在每次看到我,就把手舉起來,
意思是要我把她扶起來,坐在床沿,
她知道我一定會幫她抓背、按摩按摩.

媽媽已經不能走動了.
要到外面曬太陽都要用抱的.
不能動的老人最大的問題就是排泄物.
尿失禁,隨時要包著尿片,隨時要處理換新.
在養護院的時候,院方的外傭說,
我媽媽在晚上睡覺的時候會把尿布拔掉.
把整個床都尿得臭死了.
他們就用套子把我媽媽的手掌套起來,
綁在床架上,避免她再用手抓尿布.
媽媽很生氣他們這種做法,我也覺得不人道.
但是,不這樣做,要處理她的排泄物就夠一個人忙半天了.

為什麼有些老人會自己去拔掉尿布,
問我媽媽,她也說不清楚,
我想是因為,包著尿布,晚上尿了,溼溼的很不舒服,
才會把尿布拔掉.

回來家裡住,老媽媽一樣會在晚上拔尿布,
我只好想辦法,
床上先鋪上一塊塑膠墊(保證不會再讓尿透到床被),
再鋪上會吸水的生理墊布,
(可以換洗的吸水防漏的生理墊布)
這樣就完全避免床和墊被又沾到尿了.
找了半天網路,找不到老人尿床的資料,
自己發明這種方法,讓有需要的參考.

尿片問題,
我去買緊身的內褲給媽媽穿,裡面再加上一個小尿片,
又尿尿了,就換掉小尿片,尿到內褲就換洗,
這個方法,不但解決了媽媽會自己拔掉大尿布的問題,
也省下每天五、六片大尿布,每片要十二元台幣.
一個月可以省下兩千元.
看到網路上有人說,照顧他患有失智症的父親,
一個月光買尿布的錢就要七八千元,
我想不是親身經歷,不會知道這種事情.

大便的問題,
旁邊準備一張可以坐著上大號的椅子,
下面有個盆子放些水,
把媽媽抱上椅子,上完大號,馬上清理.

外傭Wenndy就負責處理我媽媽的衛生問題,
每天起床就清理我媽媽,我教她每天早上要用溫水,
幫我媽媽擦一次身體,保持乾淨清爽.
另外就是煮兩餐,洗衣服,
每天拖一次地板,沒其他事了.
也給她兩個禁區,
我的房間不能進去,我的工作台不能碰.
我想她也知道在我這裡做傭人,
比在其他地方都單純,媽媽睡覺,她就沒事了.
每天早上八點多,媽媽睡覺,她也去睡覺了,
有些家庭要煮給好幾人吃飯,還要幫小孩洗澡......

做菜方面,她會炒菜,但是經常是太硬了,
而且每樣菜都要加調味雞精塊,
老人家要吃的只是軟的食物,
我就教她煮爛,不必用炒的,
另外印尼人不吃豬肉,這些都是要注意的.

Wenddy不是勤快、主動的人,
要她清理東西,她只做到三分應付一下,
不可能做到七八分讓我們驚喜.
廚房的抹布有味道了,我就說拿去洗洗,
她就乖乖的拿去洗.
我坐到媽媽身邊聞到有味道,
要她清理一下,她就趕快找原因清理乾淨.
她的好處應該是叫她做什麼她就做什麼,
不會往外跑,整天待在房間裡,看電視或睡覺.
叫她自己去外面走走,她也不去.
還有,已經有三次,媽媽半夜要換尿布,
她也起來幫忙換尿布,光這一點就算是可以了.

語言不通,我當初想不是大問題,
現在覺得也不是小問題,
因為我們有時候要解釋給她聽的時候,
她都聽不懂.
她們也怕我們告狀到仲介公司,或換掉她們.
另外,請外傭的還要注意一點,
把家裡值錢的小東西都收起來,
免得不見了,大家懷疑來懷疑去,很不好.

以上都是我第一次請外傭的經驗,
提供給有需要的人參考參考.

外傭的薪水是:
每月我要付出20754元(包含了加班四天、每天528元)

裡面包括每月給政府的2000元安定基金、勞保802元,
她本來應該領約一萬八千,但是扣掉她的銀行貸款8295元,
她要給仲介公司的服務費5400元(每個月一千八百,這次繳三個月)
所以這個月她實領四千多元.
下個月沒有仲介公司服務費,應該可以領九千多元.
好像是來台一年後,算法會變,
蠻複雜的算法,
反正我要支出兩萬一千左右就對了,
幫她繳的款項都要收據憑證,把繳費收據交給她保管.
(自己也最好影印或掃描存檔一份)

記得以前一位鄰居,家裡有位長期臥床,大陸來的老奶奶,
從來沒見過她,沒到外面過.
當年還不流行請外傭,他們都是自己照顧.
有一天鄰居太太跑來敲門,要我幫她,把老奶奶送醫院,
我跑出去社區外叫計程車,又跑進老奶奶房間,
抱起那位從未見面的老奶奶,坐上計程車,
結果那是第一次見面,也是最後一次見面,
唯一的一次見面竟然是用抱的,抱上計程車
現在想起來,家裡有臥床的老人,照顧的方法都應該差不多吧.
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