












Strength |
1. It’s good that you are less nervous than last time. 2. Smile a lot 3. You used your ways to show the key part. |
Weakness |
1. You are nervous. 2. Time control 3. Interact with us |
Question |
In slide 15, so was there any research using the same scenario approach or the authors just created by themselves? Please provide the sources or references. |

1. S: Your presentation is fluent. You use intonation to stress important points. The PPT is well-organized, for example, identifying the purpose on slide 6 and providing good visual aids on Title page, slides 2,3, 4 and 5.
2. If you keep good eye contact with the audience from time to time, you may have good link with the audience.
3. Question: Since the participants are chose by convenience sampling, can the result in this paper can be generalized to a larger population?
☞ Strength part:
(1) The structure of your present is quite clear.
(2) Your pronunciation is quite good.
(3) PPT design is good.
☞Weakness part:
(1) Don't be too nervous!
(2) You can give us more eye contact.
(3) Time control
☞Question:
In your reflection, what do you mean by “ rare elements”?
♥PPT designs well.
♥Font of your PPT is clear.
♥Slide no.4 of your PPT is good.
Weakness:
You are too nervous!!!!!!!
Question:
Why hypothesis 2 was rejected?



















To Rickie,
The researcher have four Hypotheses and there have 3 hypotheses supported, so would you use this paper be your key paper?
Yes, I will. Because the researcher demonstrated style, colors and lighting effect on customers’ impression. The results are useful for me. So I regard the paper as key paper.
To Larua,
In your reflection you mentioned that the color is an important impression for customers. So did the author suggest any colors using for good?
The researcher suggested that when hotels renew, hoteliers need to care color changes. Because colors can make the customer positive impression of the hotel lobby.
To Sabrina,
What is the survey content? and 105 responses, but 102 valid, what is the standard?
The researcher adopted 2 color photographs and semantic differentials to test university faculty. The participants are according to their feeling and the choices to answer the questions. A total of 105 responses, but 3 responses are incompleteness. So the data has 102 responses valid.
To Jessica,
In your opinion, what kind of the most atmospheric element do you care about?
The most atmospheric element I’m concern about colors.
To Betty,
This is a very concise and precise journal. What inspiration do you have after this presentation?
I consider that the journal is interesting. And literature review has connected with each of the variables. It’s clearly and organized journal.
To Patty,
In your point of view, why "color" appeared to be most influential than the other elements (style, lights...)? Do you agree with it?
Yes, I agree with it. Because when customers entered the hotel lobby, they had the first impression that what are they see at first time.
To Rady,
In slide 15, so was there any research using the same scenario approach or the authors just created by themselves? Please provide the sources or references.
Here are 2 references about the research using the same scenario approach or the researchers just created by themselves.
Bitner, M. (1990). Evaluating service encounters: The effects of physical
surroundings and employees. Journal of Marketing, 56(2), 69-82.
Ritterfeld, U., & Cupchik, G. (1996). Perceptions of interior spaces. Journal of
Environmental Psychology, 16(4) 349-360.
To Sharon,
Except color, lighting, style and layout, is there any factors will affect customer impression in hotel lobbies?
I don’t know what you mean. Do you mean others study about affect customer impression in hotel lobbies? If yes, I don’t found others factor so far.
To Scott,
Since the participants are chose by convenience sampling, can the result in this paper can be generalized to a larger population?
I think the result can be generalized to a larger population. Because the researcher mentioned in order to more winder participation and distribution, the research is online survey.
To Ivy,
In your reflection, what do you mean by “ rare elements”?
I mean the researcher mentioned the furnishings element very little research focus on this element. As same as I read others journals, so I hope further research can focus on furnishings this rare element.
To Debbie,
Why hypothesis 2 was rejected?
Because the researcher used Maximum Likelihood to test the layout element. The t-value is 0.34, the t-value need to less than .05. So, hypothesis 2 was rejected.
To Tim,
Are you willing to focus on rare elements?
If I have a chance I am willing to focus on rare elements. But I already decided to my operational definitions of my thesis. I’m sorry that I can’t focus on rare elements.
To Cathy,
In your opinion, why layout has no significant relationship to customers' impression of hotel lobby?
I think the t-value is 0.34, the t-value need to less than .05. That’s way layout has no significant relationship to customers’ impression of hotel lobby.
To Apple,
In your opinion, why the researcher use scenario approach in the study?
I think the researcher in order to make the customers has reality feeling and more practical experience. Therefore, the researchers use scenario approach in the study.
To Adam,
If you were the costumer, when you enter the hotel lobby, is "color" element, your first impression? why?
It’s an absolutely. Because I consider that customers entered the hotel lobby, they had the first impression that what are they see at first time. It’s important when the hoteliers choosing the color.
To Amber,
In this paper, there are more variables to affect customers' feeling, so which variables you could used in your study?
I think all of variables I will use my study. Because the variable of atmosphere also used in general study.